Guest Service Associate

Origin Hotel Kansas City
Kansas City, MO

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Guest Service Associate

Location: Origin Kansas City, 151 Berkley Plaza, Kansas City, MO, 64120
Job Summary

The Guest Service Associate is responsible for providing exceptional customer service to all guests visiting the location. This includes greeting guests, answering questions, providing information about the facility and its amenities, and resolving any issues or concerns that guests may have. The Guest Service Associate must be friendly, outgoing, and able to work in a fast-paced environment.

Key Responsibilities
  • Greet guests as they arrive at the location
  • Answer questions and provide information about the facility and its amenities
  • Assist guests with any issues or concerns they may have
  • Handle cash and credit card transactions accurately and efficiently
  • Maintain a clean and organized work area
  • Assist with other duties as assigned by management
  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail
  • Ability to handle cash and credit card transactions accurately and efficiently
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Origin Hotel Kansas City

118 Room Hotel


Welcome to Kansas City, Missouri – famed for jazz, barbecue, and championship football. Set to open in Summer 2024 as the first-ever hotel on the Berkley Riverfront, Origin Kansas City, a Wyndham Hotel, is a boutique beauty with 118 pet-friendly guest rooms and suites, farm-to-table dining, and some of the city’s most stunning meeting and event spaces. Across five floors, locally inspired art and design set the stage for an array of thoughtfully curated events and activities.