Origin Hotel Kansas City
1001 E. Riverfront Drive
Kansas City, MO 64120
Website www.originhotel.com
Managed by Tandem Hospitality Group
Origin Hotel Kansas City
Kansas City, MO
Front Desk Agent
Location: Origin Kansas City, 151 Berkley Plaza, Kansas City, MO, 64120Job Description
The Front Desk Agent will be responsible for providing exceptional customer service to guests and visitors of the hotel. The agent will be the first point of contact for guests and will be responsible for greeting them, checking them in, and providing information about the hotel and surrounding area. The agent will also be responsible for answering phone calls, making reservations, and handling guest complaints and requests.
Responsibilities
- Greet guests and visitors in a friendly and professional manner
- Check guests in and out of the hotel
- Provide information about the hotel and surrounding area
- Answer phone calls and make reservations
- Handle guest complaints and requests
- Maintain a clean and organized front desk area
- Assist with other duties as assigned by management
Requirements
- High school diploma or equivalent
- Previous customer service experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong attention to detail
- Ability to work a flexible schedule, including weekends and holidays
Origin Hotel Kansas City
118 Room Hotel
AT HOME IN THE HEART OF AMERICA
Welcome to Kansas City, Missouri – famed for jazz, barbecue, and championship football. Set to open in Summer 2024 as the first-ever hotel on the Berkley Riverfront, Origin Kansas City, a Wyndham Hotel, is a boutique beauty with 118 pet-friendly guest rooms and suites, farm-to-table dining, and some of the city’s most stunning meeting and event spaces. Across five floors, locally inspired art and design set the stage for an array of thoughtfully curated events and activities.