HR Generalist

Tandem Hospitality Group (Remote) Full-Time, Exempt Reports To: Vice President of Human Resources Salary: $65,000-75,000 annual

Position Summary

The HR Generalist plays a key role in supporting daily human resources operations across Tandem Hospitality Group. This position is responsible for supporting payroll administration, onboarding coordination, HR systems management, benefits administration, and recruitment across the organization.

This role serves as the primary recruiter and onboarding coordinator for all Corporate positions while also supporting property-level hiring initiatives in partnership with General Managers and operational leaders. The HR Generalist helps ensure hiring, onboarding, and HR administrative processes are executed consistently, efficiently, and in alignment with company standards.

The HR Generalist serves as a collaborative business partner to corporate and property leadership by helping to ensure HR processes are organized, compliant, team-member-focused, and operationally effective. This role requires strong attention to detail, adaptability, and the ability to manage multiple priorities in a fast-paced hospitality environment.

Key Responsibilities

Payroll & HRIS Administration

• Assist with payroll processing and payroll-related support tasks
• Support payroll system setup, implementation activities, and manager training
• Maintain HRIS employee records, audits, updates, and reporting
• Assist managers and property leaders with HR system troubleshooting and support
• Generate regular workforce and HR reporting as requested
• Support payroll compliance and documentation processes

Recruitment & Onboarding Support

• Serve as the primary recruiter for all Corporate positions across Tandem Hospitality Group
• Manage the full-cycle recruitment process for Corporate roles, including job postings, candidate screening, interview coordination, offer support, and onboarding coordination
• Serve as the primary onboarding coordinator for all Corporate new hires
• Coordinate onboarding schedules, system setup, documentation completion, and new hire communication for Corporate team members
• Support General Managers and property leaders with property-level recruitment efforts and hiring process guidance
• Assist with job postings, applicant tracking, candidate communication, and interview coordination for property-level roles as needed
• Partner with operational leaders to support staffing needs across the portfolio
• Support recruiting workflow management and hiring process improvements

Employee Relations & Team Member Support

• Support employee relations matters by partnering with Corporate HR leadership and property leaders on team member concerns, coaching conversations, and workplace issues
• Assist with documentation preparation, corrective action tracking, and follow-up communication as needed
• Help ensure consistent application of company policies, procedures, and employment practices
• Support leaders with employee communication and HR guidance while escalating sensitive or high-risk matters appropriately
• Assist with offboarding and separation processes, including resignation tracking, termination documentation, exit coordination, and system updates
• Coordinate separation paperwork, final documentation, and internal notifications to support a smooth and compliant offboarding process
• Maintain confidentiality and professionalism while handling sensitive team member information and employment matters

Benefits Administration

• Assist with employee benefits administration and enrollment support
• Support HSA administration and benefits tracking
• Coordinate with payroll and benefit vendors regarding employee updates and changes
• Respond to team member benefit questions and support requests

Administrative & Operational Support

• Provide general HR administrative support to the corporate and property teams
• Assist with HR projects, audits, and operational initiatives
• Support internal communication and organizational initiatives
• Serve as an internal IT coordination and communication hub for HR-related systems and processes

Qualifications

• 3–5 years of Human Resources, payroll, recruiting, or administrative experience preferred
• Hospitality experience strongly preferred
• Experience with HRIS/payroll systems preferred
• Strong organizational and time management skills
• Ability to maintain confidentiality and professionalism
• Strong written and verbal communication skills
• Proficiency in Microsoft Office and HR-related systems
• Ability to manage multiple priorities and deadlines in a fast-paced environment

Core Competencies

• Organization & Attention to Detail
• Communication & Team Collaboration
• Confidentiality & Professionalism
• HR Systems & Technical Proficiency
• Problem Solving & Critical Thinking
• Adaptability & Flexibility
• Customer Service & Team Member Support
• Time Management & Prioritization
• Process Coordination & Execution
• Accountability & Follow-Through

Physical Requirements & Work Environment

This role is primarily office-based with regular interaction with property teams and leadership.

The position may involve:

• Sitting for extended periods while working on a computer
• Frequent verbal and written communication with team members and leadership
• Occasional lifting of office materials up to 15 pounds
• Ability to navigate office and hotel environments as needed
• Occasional travel to hotel properties and meetings

Schedule Requirements

• Full-time position
• Standard business hours with flexibility based on operational needs
• Occasional evening or weekend work may be required during payroll processing, system implementations, onboarding activity, or special projects
• Occasional travel to hotel properties, meetings, or training sessions may be required

Compensation

• Salary Range: $65,000-75,000 annual

Benefits

• Eligible team members may participate in:
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Flexible spending accounts
• Health Savings Account (HSA) options
• Life and AD&D insurance
• Short- and long-term disability
• Employee assistance program
• Hotel employee discount program

About Us

At Tandem Hospitality Group, we believe great hospitality starts with great people. Our philosophy—pedal together, win together—guides how we lead, collaborate, and succeed as a team.

We are a hospitality management company focused on boutique hotels and chef-driven restaurants, with a hands-on, operator-led approach. Our leaders partner closely with their teams to drive performance, elevate the guest experience, and build strong, sustainable operations.

Our culture is rooted in ownership, accountability, and transparency. We empower leaders to think like business owners, lead with intention, and create environments where teams can grow, perform, and stay connected to a shared vision.

Equal Opportunity Employer Statement

Tandem Hospitality Group is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected status under applicable law.