Director of Sales
Wyndham Fort Smith City Center

700 Rogers Ave

Fort Smith, AR 72901

Telephone (479) 783-1000

Hotel with 255 Rooms
Managed By Tandem Hospitality Group

Job Description

The Director of Sales is responsible for the daily sales efforts as well as for the overall positioning of the hotel, brand communication and the development of customers for the property including, rooms, dining outlets, and events. In addition, they are responsible for rental revenue, yield strategies, implementation, market performance and meeting budget, forecast, and optimal business mix targets. Strategies will include pricing, status, direct sales, market mix, marketing, and public relations. Must have a dynamic leadership style, possess excellent communication and decision-making skills and astute business acumen.

Job Responsibilities

  • Prepares Sales Reports and Annual Sales & Marketing Plan
  • Creates effective Sales Programs that will increase awareness and positive perception of the Hotel, its activities, culinary services, and personnel
  • Ability to access, understand and accurately input information using a moderately complex computer system
  • Assist General Manager in preparation of the marketing, advertising, sales plans, programs and annual budget; manages within approved plans and budgets
  • Develop rates, group sales deployment strategies through review of competitive data, demand analysis and mix management
  • Ability to effectively listen, communicate and perform diplomacy with internal and external customers and staff in all situations
  • Ability to stand and move throughout the hotel property and continuously perform essential job functions
  • Develop awareness and reputation of the hotel and the brand in the local community
  • Direct and manage all group, transient, and banquet sales activities to maximize revenue for the hotel
  • Prepare, implement and compile data for the strategic sales plan, monthly reports, annual goals, sales and marketing budget, forecasts and other reports as directed/required
  • Perform other duties as assigned

Job Qualifications

  • Previous Director of Sales experience preferred
  • Previous Hotel Sales experience required
  • Knowledge of travel industry, current market trends and economic factors
  • Extensive skill in development and delivery of sales presentations
  • Proven track record in prospecting for new business and savvy at closing the deal
  • Must be able to make quick decisions and work in a hectic and diverse work environment

Wyndham Fort Smith City Center

Hotel with 255 Rooms

Delight in Downtown Fort Smith

Pet-friendly hotel in the heart of the entertainment district

You’ll be steps from the city’s best bars, music venues, and restaurants with a stay at Wyndham Fort Smith City Center, conveniently attached to the Fort Smith Convention Center and ArcBest Corporation Performing Arts Center. Easily visit landmarks like the Fort Smith National Historic Site and Chaffee Barbershop Museum, tour the University of Arkansas – Fort Smith® campus, or peruse the Fort Smith Farmer’s Market for local treats. Our contemporary, non-smoking hotel will help you recharge with fantastic amenities like a heated indoor pool, sundeck, and fitness center. Grab a bite at our on-site restaurant, 1817 Grille, or a cocktail at our bar, Tap Rom, before retiring to one of our 255 well-appointed guest rooms and suites, featuring great views of the Arkansas River or city skyline. Stay connected with free WiFi and a business center, take advantage of free parking for vehicles of all sizes, and bring along your pet for an extra fee. We offer 15,880 square feet of column-free event space, ideal for a business gathering, wedding, or celebration of any kind.