Job Description

The purpose of a Sales and Catering Coordinator is to answer sales office phones when sales staff is not available and respond to all sales inquiries accurately, timely and in a professional manner.

Job Responsibilities

Politely and professionally answer the telephone and greet clients.

Maintain an organized office environment.

Maintain an accurate and easy-to-use system for storing sales documents.

Create and distribute reports necessary for the department.

Develop professional sales presentation materials with guidance.

Respond to inquiries - inbound phone, written, advertising, tradeshows

Coordination of all groups as contracted by the sales manager/DOS.

Contact and provide appropriate follow-up on all signed/contracted business.

Determine and coordinate all needs of the customer.

Conceptualize, draft and send well-constructed and professional correspondence and proposals.

Host property tours, familiarizing customers and potential customers with property features, products and services.

Maintain positive inner-hotel relationships with all hotel departments to expedite efficient communication.

All other duties as required by supervisor.

Job Requirements

Appropriate college degree, and one year of related experience in hotel sales preferred

 Strong verbal and written communication skills

Significant attention to detail

Computer skills required - experience with hotel information systems preferred