The Southern Hotel
428 E Boston St
Covington, LA 70433
Telephone (844) 866-1907
Website www.southernhotel.com
Managed by Tandem Hospitality Group
Job Description
A houseperson maintains the cleanliness and appearance of the hotel, while providing customers with quality service in a timely and friendly manner.
Job Responsibilities
- Maintain the cleanliness and appearance of the hotel lobby, hallways, public restrooms, and public areas of the hotel.
- Clean and maintain the appearance of the surrounding areas of the hotel, including the sidewalk, signage, entrance and alleyways.
- Deep cleaning of assigned areas of the hotel including the shampooing of rooms and public areas, window washing, hotel light fixtures, and guest elevators (including elevator tracks).
- Clean and maintain the back of the house area.
- Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk.
- Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift.
- Check and replenish your supplies and cleaning tools.
- Greet each guest you see with 'Good morning' or (afternoon, evening).
- Quickly respond to guest requests in a timely and friendly matter.
- Follow procedures for entering and leaving guest rooms.
- Return lost items found in guest rooms, hallways, or back of the house to the Housekeeping department as a 'lost and found' item with the date, where it was found, description of the item, and finders name.
- Received and sorted all articles by kind, color and degree of soil and inspected all laundry and linens, recording damaged or stained items
- Monitored and operated computer driven washers and dryers according to recommended capacity and manufacturer guidelines
- Operated linen feeder, and table linen ironing machines
- Monitored and controlled supplies, minimized waste and reported all discrepancies to supervisor
Job Qualifications
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
- While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee is occasionally required to sit.
- The employee must regularly lift and/or move up to 10-15 pounds, frequently lift and/or move up to 20-30 pounds, and occasionally lift and/or move more than 35 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee occasionally works with cleaning fluids and solvents and must operate hand tools, including vacuum cleaners, carpet extractors, have ability to reach 2 feet above your head, etc.
The Southern Hotel
42 Room Hotel
The Southern Hotel is located in the center of charming Covington, Louisiana.
In the quaint town of Covington, Louisiana, located just across Lake Pontchartrain from New Orleans, the Southern Hotel’s vaunted history of hospitality began in 1907. Established as a physical and spiritual retreat where visitors would re-energize amidst the area’s cool breezes, piney woods and mineral springs, the hotel hosted guests for more than 50 years.
From its original opening on June 1, 1907 until the 1960s when it ceased operation as a hotel, the Southern Hotel was an integral part of the Covington community. It hosted Sweet Sixteen parties, wedding receptions, anniversary dinners, and was a favorite for honeymooners. During the fifty years in which the building housed other businesses and then stood vacant for a time, it was still, in the collective memory of the town of Covington, the old hotel.
When the hotel’s new owners purchased the property in 2011, they were motivated by a desire to return the building to a modern interpretation of what it once was. After a two-year meticulous renovation and restoration, the hotel reopened on June 1, 2014, 107 years to the date from its original opening. The lobby of the hotel is now affectionately described as “Covington’s living room,” and is once again a beloved gathering place. From the furniture in the guest rooms to the artwork in the common areas, the hotel honors Covington’s legacy as an artists’ community by showcasing the work of many local artists; its two suites are named after Walker Percy, who was from Covington, and Thomas Sully, a Louisiana architect; and its meeting room is the Olympia Room, named after the local fifty-year-old Mardi Gras Krewe, and it displays the Krewe’s artifacts and memorabilia for the public to see.
The hotel's restaurant, The Gloriette, is led by Chef Steven Marsella and features local and French-inspired cuisine, all in the warm and vibrant environment of the newly designed space.
A family-owned business, the hotel is committed to elevating the art of hospitality and providing guests with an experience that is rooted in the past, connected to the community around it, and celebrating all of the elements of a good life—good food and drink, comfort and communion, creativity and culture.