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Night Auditor
(Guest Services)
A Night Audit is responsible for handling both Front Desk and Accounting duties. The Night Auditor oversees the auditing, posting, and balancing of the daily financial transactions to support the Hotel’s continuing efforts to deliver outstanding guest service and financial profitability. Through reconciling daily revenue and expenses, the Night Auditor ensures that guests are correctly billed and credit card transactions are accurately recorded. The Night Auditor is also responsible for greeting, registering, and checking guests in and out of the hotel.
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Room Attendant
(Housekeeping)
The Room Attendant must keep all rooms and hallway areas in the hotel clean by performing the following duties.
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Front Desk Agent
(Guest Services)
The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with daily accounting procedures. Essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in polite conversation, use the guest surname!
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Houseperson
(Housekeeping)
The Houseperson is responsible for maintaining the cleanliness, appearance, and overall presentation of the hotel while supporting laundry operations. This position ensures guest rooms, public areas, back-of-house spaces, and hotel linens meet company cleanliness and quality standards. The role requires flexibility to assist with housekeeping, public area maintenance, laundry services, and guest requests while delivering exceptional customer service.
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Housekeeping Supervisor
(Housekeeping)
This position will be require supervising, training and inspecting the performance of assigned Housekeeping staff ensuring that all procedures are completed to the established standards. This person will assist where necessary to ensure optimum service to guests.
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Engineer Tech
(Engineering/Maintenance)
The hotel Engineer has the responsibility of working with the Chief to preserve the building’s overall operational condition and functionality. This role requires a thorough professional with a practical approach and attention to detail that can work both autonomously and responsibly, while maintaining the building and common areas in the best possible condition and observing all health and safety guidelines.
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Operations Manager
(Operations)
The Operations Manager is responsible for assisting the Hotel General Manager with the successful operation and administration of all hotel departments to include: Front Office, Housekeeping, Engineering, and Food & Beverage. The Operations Manager is responsible for the overall guest services and financial accuracy of the Hotel to include supervision, training, coaching, motivation, and policy implementation. The Operations Manager must ensure an awareness of all departments throughout the Hotel, with a consistent focus on providing an exceptional experience to every guest while maximizing department profitability at the same time.
careers.tandemhospitalitygroup.com/employers/319189/jobs
